Customer Care

Buying Decision Simplified

Buying a new home is one of the largest investments you will ever make, which is why it’s important to ensure your home comes with protection. As a 2-10 Home Buyers Warranty® (2-10 HBW) builder member, we provide every home we build with 10 full years of structural home warranty protection from the nation’s leading home warranty company.

What does being a 2-10 HBW member mean for your home?

2-10 HBW only accepts the best builders into their program. To become a member, we went through an extensive screening process that measures our building practices against strict underwriting guidelines to ensure we maintain a high quality product in addition to a careful inspection of our workmanship.

With the purchase of your new home, you’ll receive a copy of the structural home warranty contract that explains what is covered as well as a maintenance booklet to give you tips on how to care for your home. In addition, the warranty is fully-transferable, which increases the resale value of your home.

What’s Covered?*

  • 10 full years of structural defect coverage for load-bearing components.
  • 2 full years of systems surety coverage against defects in wiring, piping, and ductwork in electrical, plumbing, heating, cooling, ventilating, and mechanical systems
  • 1 full year of surety coverage against defects in workmanship and materials.

*Please take the time to read and understand your structural home warranty contract. Call 2-10 HBW at 800.488.8844 with questions about any part of the warranty you do not understand.

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